German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office

Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Customer Support Agent for SIXT Ride with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector.Customer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions. Do you have experience in call centers or customer service? Then this opportunity is for you!YOUR ROLETogether with the support team, act as the interface between customers and chauffeursEnsure high-quality standards are met and that every customer is safely transported from point A to BMonitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessaryMake sure each booked transfer is assigned to the appropriate driverEnsure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaoticTake care of every customer – celebrity or notYOUR SKILLSFluency in both German and English, with excellent communication skillsPassion for customer service and a genuine interest in supporting and assisting clientsMinimum of 1 year of experience in a similar customer-facing or service-oriented roleProficiency with MS Office tools and confidence in working with digital systemsAbility to work effectively in a remote environment, with availability for rotating shifts from Monday to SundayA proactive, solution-oriented mindset with a strong focus on delivering outstanding customer experiencesWHAT WE OFFERWork-Life Balance. This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal lifeEmployee Benefits. Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle productsTeam Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the worldProfessional Growth. Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environmentApply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!