Vacancy caducado!
and those authorized to work in the U.S. can be considered as W2 candidates. Title: Application Technical Specialist IAnticipated Start Date: 05/24/2021 Anticipated End Date: 08/23/2021Location: Lincoln, Rhode Island, USA 02865
Description:•Provide call center based technical support to store locations, vendors and staff.•Serve as first level for troubleshooting of issues encountered in stores.•Assure implementation based protocols are met.•Render assistance for equipment troubleshooting and ensure deployment process adherence.•Update Database regarding resolution of issues and techs progress while completing work with in the store.Experience •A minimum of 1 year work experience needed A Minimum of a High School Diploma or GED required Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills Supervisory skills are an asset but not a requirement Must possess clear, accurately and tactful, communication both verbally and written Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessaryPosition Summary •Provide call center based technical support to store locations, vendors and staff. Serve as first level for troubleshooting of issues encountered in stores. Assure implementation based protocols are met. Render assistance for equipment troubleshooting and ensure deployment process adherence. Update Database regarding resolution of issues and techs progress while completing work with in the store.Education •Minimum High School Diploma or GEDVacancy caducado!