Banking Customer Service Representative

Banking Customer Service RepresentativeThis is a contract to perm opportunity.This is an on-site role in Rhode Island.About this positionWe're looking for a Customer Service Representative to join a fast-paced banking environment, where you’ll be the first point of contact for customers. This role is perfect for someone who enjoys helping others, resolving issues, and working in a team-oriented setting. If you’re reliable, detail-oriented, and ready to make a difference in your community, this could be the opportunity for you.Job ResponsibilitiesAnswer inbound customer calls regarding banking services, transactions, and account inquiriesAssist customers with troubleshooting online banking or mobile app issuesProvide account updates and help customers resolve any discrepanciesMaintain accurate records of customer interactionsFollow security and privacy protocols while handling sensitive informationJob Skills/RequirementsPrevious experience in customer service or call center environment preferredStrong communication skills, both verbal and writtenComfortable using computer systems and learning new platformsAbility to remain calm and helpful in high-volume situationsMust be dependable, detail-oriented, and a quick learnerAdditional InformationThis is a 3-month contract with the opportunity to convert to full-timeMonday–Friday schedule; standard banking hoursOn-site position in Rhode IslandGreat opportunity to grow your experience in the financial services industrySupportive work environment with on-the-job training providedPay RangePay Range: $20/hourYUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.