IT Administrator

General Characteristics (Job Summary)Responsible for unrolling, maintaining, and repairing IT asset, such as PCs, working stations, printers and corresponding hardware at site.Dealing with a variety of software, hardware, and applications.Roles and ResponsibilitiesAdministration and Configuration of Network Devices like routers and Switches such as Cisco and Others.Handle and manage the operation of network security systems and Infrastructures such as (Firewalls, IPS, Endpoint Technologies).Provide security awareness training on specific-security issues for various departments and staff within the company.Administration of Telephone System. Following ITIL Process for all our day to day activities like Incident management, Service call, Problem management and change management.Monitor and maintain networks and servers.Developed data retrieval and recovery procedures.Contribute to the development and modification of the network (Arranging LAN / WAN) / system and its various components and TCP/IP configurations.Install and update software.Control acquisition, distribution, security, and maintenance of all project related IT asset.Stage all IT Equipment (Desktops, Laptops, CAD Stations and Network Printers) prior to Project Site deployment.Comply to HQ requirements.Support client in hardware issue and maintenance.Network Installation and Termination, OS installation, Assembling Computers, End user support, Hardware Trouble shooting and Software.Configuration of wireless Network (Repeater, access point, router and modem).Supervision of the megger testing (Electrical).Configuration of PABX for VOIP telephone.Manage shared folder and devices through permissions.Local and Network-printer configuration, troubleshooting.Prioritising incidents effectively, ensuring top priority for customer-facing and revenue-generating services;