A hotel property in York is looking for an experienced guest service agent to join the team.
Primary shifts will be part-time, mainly second shift (3P-11P) on weekends.
Duties and Responsibilities:
Being passionate about providing guest with an outstanding experience every time
-Extraordinary guest service at all times
-Proven ability to up-sell and help maximize the revenue of the hotel
-Effective problem solving skills & multi-task
-The ability to get the room sold by following the pricing strategy
-Must have good knowledge of the local area and nearby attractions
-The ability to work effectively in a face paced environment
-Assist guests with reservations
-Meet monthly enrollments & promotion packages
-Communicate effective through verbal and written communications
Job Requirements:
-Sales and prior hotel/restaurant experience preferred.
-Applicant must be able to speak, understand and write fluent English.
-Applicant must be able to work weekends and holidays as needed.