Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryMaintains and updates databases for promotional participation, campaign results, contact lists, event tickets and hospitality etc. Coordinates and fulfills requested materials, prizing, information, etc. Inventory Management: updates and distributes daily, weekly and monthly reports as assigned. Identify and decommission inventory. Support sales efforts by working with Brand Marketing on venue- and event-specific marketing materials, communications, and ticket allocations. Create approval processes and implement systems with gifting and entertainment policies in mind. Orders marketing materials under supervision of Event Marketing management and keeps inventory of all materials. Manages invoices.Job DescriptionCore Responsibilities
Ensure management, fulfillment, distribution, and financial reconciliation of our ticket and merchandise inventory and hospitality experiences using our third-party ticket and inventory management software.
Establish approval processes and implement procedures with our Gifts and Business Entertainment Policies in mind.
Implement a consistent cadence of communications (pre and post event) for our clients and hosts who are receiving tickets and/or merchandise and oversee the creation of marketing collateral.
Travel to events and provide on-site support, when needed.
Monitor communications from internal and external customers, especially during event hours and troubleshoot if necessary.
Deliver insight and support for updates and improvements pertaining to the ticket process.
Communicate with ticket vendors on receipt of tickets and other assets to ensure delivery in a timely manner , secure calendar of events and other pertinent details to ensure our internal and external client experience is seamless.
Manage post analysis, compare ticket usage reports from venues against our ticket inventory software and provide stakeholders from Sales, Events and Finance with data points.
Collaborate with sales leader(s) to offer insights on client history, ensuring diverse engagement with clients.
Inventory Management updates and distributes daily, weekly and monthly reports as assigned. Identify and decommission inventory.
Orders branded merchandise under supervision of senior manager and keeps inventory of all materials. Manages invoices.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime, as necessary.
Other duties and responsibilities as assigned.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.Salary:Pay Range: This job can be performed in California, and Washington with a Pay Range of $25.26 - $41.50Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience2-5 Years