Revenue Field Office Clerk Seasonal Tax Service Positions (Northeast Philadelphia Office)Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4704974) ApplyRevenue Field Office Clerk Seasonal Tax Service Positions (Northeast Philadelphia Office)Salary$17.00 HourlyLocation Philadelphia County, PAJob TypeNon-Civil Service Seasonal Full-TimeJob NumberN-2024-10723DepartmentDepartment of RevenueDivisionRV Bur Enf Txpyr Astnc NE PhilOpening Date10/31/2024Closing Date11/14/2024 11:59 PM EasternJob Code00008Position NumberMultiple positions may be filled from this posting.UnionNon-UnionBargaining UnitA7Pay GroupST02Bureau / Division Code00185450Bureau / DivisionBureau of Enforcement and Taxpayer Assistance Northeast Philadelphia OfficeWorksite Address3240 Red Lion RoadCityPhiladelphia, PennsylvaniaZip Code19114Contact NameJachy MeyersContact Emailjacmeyers@pa.gov
Description
Benefits
Questions
THE POSITIONThe Department of Revenue is seeking enthusiastic individuals with good customer service skills who enjoy working with the public! Put your experience, knowledge, and skills to use while working in a fast-paced environment providing assistance to others. Training will be provided to the ideal candidate to be successful in this position. This job is perfect for an individual looking to break into Commonwealth employment. DESCRIPTION OF WORKAs a Revenue Field Office Clerk, you will have the opportunity to provide assistance to the public in the completion of Personal Income Tax returns, schedules, and Property Tax/Rent Rebate Claims. Our ideal candidate will be expected to:
Have the ability to answer telephones and assist callers
Have excellent customer service skills working directly with the public
Be organized and an effective communicator, both verbally and in writing
Proficiently navigate telephone and computer applications, as well as general office equipment
Perform arithmetic calculations
Have an excellent work ethic and ability to develop and maintain effective working relationships
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PDNEOGOV.asp?p=00299572) .
Work Schedule and Additional Information:
Full-time, seasonal employment, 7.5 hours per day.
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
Schedule is subject to change based upon operational need.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Note: This is a temporary position, with an anticipated end date of approximately 4 to 6 months after the start date. This may be subject to an earlier end date based on operational need.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:
Possession of the required knowledge and abilities:
Ability to understand and follow instructions provided orally and in tax booklets, rebate claim instructions, and reference guides, and accurately communicate that information to the public.
Ability to file and retrieve information on a personal computer.
Ability to keep categorical log records on such information as the amount, type, or disposition of resources.
Additional Requirements:
You must be willing to work in the Philadelphia Northeast field office location, 3240 Red Lion Road, Philadelphia, PA 19114.
You must be able to perform essential job functions.
Legal Requirements:
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !See the total value of your benefits package by exploring ourbenefits calculator.Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.Eligibility rules apply.01 What is your date of birth? 02 What is your social security number? 03 This position is for the Northeast Philadelphia field office location at 3240 Red Lion Road, Philadelphia, PA. Are you willing to work in this location?
Yes
No
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Are you interested in a temporary position with an anticipated end date approximately 4-6 months after the start date (may be subject to earlier end based upon operational need)?
Yes
No
Required Question
AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov