Product Application Expert - Hydrocarbon Process Industry (HPI)

This position can be located anywhere in the North East of the US. Do you have a strong understanding of hydrocarbon-based additives products and their behavior in refinery process unit cooling towers? We're looking for a Product Applications Expert who can navigate the challenges of solving refinery process issues measuring and testing water-in-hydrocarbon systems, which are more complex than traditional water-based systems. Your expertise will be crucial in supporting our HPI Antifoulant product line.What We Offer:Career Growth & Global Impact: Benefit from top-tier training and the freedom to work remotely, alongside opportunities for meaningful travel to learn from industry experts.Supportive Culture & Rewards: Thrive in a culture that prioritizes safety and support, coupled with competitive compensation and immediate access to comprehensive benefits. Enjoy flexible work arrangements, and a robust retirement plan, fostering well-being and recognition.Autonomy & Enhanced Benefits: Experience the autonomy of remote work and flexible scheduling. Key Responsibilities:Provide process or hydrocarbon process industry technical support to the commercial sales team and develop improvement plansCollaborate with Product Management, IT, and Training teams to drive long-term strategy and sustainabilityUnderstand customer concerns around process unit phase separation, fouling, and corrosion issues, develop corrective action plans, and communicate with the commercial teamGather industry intelligence and market trends to inform business developmentMake technical presentations to customers and develop engineering and installation work scopes.