Job description
· Meets or exceeds required call quota daily and call target accounts as assigned which may require contacting potential and existing customers by cold calling, generating sales leads, responding to sales inquiries to secure new and increased business accounts.
· Utilize creativity and initiative in establishing rapport with customers and obtaining pertinent information from customers via the telephone.
· Provide excellent customer service when dealing with inquiries and complaints.
· Learning new products and keeping knowledgeable about changes in existing products.
· Processing price quotes and sample requests.
· Recording opportunities and contact information in LIVE system sharing info with RSM.
· Follow-up on leads generated by direct mail, trade shows, emails, RSM, and website activities as assigned and where appropriate to generate sales.
· Maintain accurate records (update contacts and/or lead information promptly and maintain other records as directed by management.
· Utilize PowerPoint and internet-based tools to demonstrate products to potential customers.
· Attend training as directed.
· Maintain a thorough understanding of sales objectives and strategies.
· Coordinate order flow with production and secure best shipping method to meet customer due dates.
· Maintain and expand a database of prospects.
EXPERIENCE
Minimum 2 years telemarketing work experience required.
Education: High school diploma
Compensation:
$13.00 - $15.00 hourly + Commissions (60k-70k+ OTE annually)