Reference #: JR100279
Who we are:At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you'll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.To learn more about what we make possible, meet some of our customers or take a look at some of our products.What you'll do:We make touch and eye tracking based assistive technology for people with communication and mobility challenges. The success of our products has life-changing impact on our customers. Our Production and Supply Chain Team helps to further the mission by ensuring our products come to life.What you'll do:
The Logistics Sales Support Equipment Coordinator will play a crucial role in supporting the sales team by processing orders and ensuring the adequacy of sales-related equipment and materials. This position requires excellent organizational skills, attention to detail, and the ability to communicate effectively with both internal teams and customers.Your days will be filled with:
Handle the processing of all orders for Solutions Consultants with accuracy and timeliness. This includes all new hire Solutions Consultant orders
Complete the Solutions Consultant order in all ERP and Sales Systems
Ensure the adequacy of sales-related equipment or materials, including maintaining inventory and coordinating with suppliers, internal and external
Deployment of all Solutions Consultant devices
Receive Solutions Consultant inventory into all ERP and Sales Systems, this includes all devices and IT equipment
Handle all Quality Assurance around Solutions Consultant Devices, this includes reporting any bugs to the R&D teams and handling any device recalls
Manage and process all Solutions Consultant Device Repairs
Managing of Solutions Consultant inventory through first shipment until Solutions Consultants termination of employment
Manage all Solution Consultant New Product launches
Manage the tracking and distribution of end of sales/life products
Manage the financial requirements for all end-of-life products. Store and sort financial and non-financial data in electronic form and present reports as needed
Manage the reassignment of retired equipment
Manage the integration of Solutions Consultants Inventory manually to the Ascent Rentals ERP program
Other duties as assignedQualificationsWe are looking for someone who has:
High School diploma
2-4 years related experience
Familiarity with CRM systems and practices
Experience in equipment management or a related field
Good written and oral communication skills
Interpersonal and teaming skillsSkills needed to be successful in this position:
Familiarity and experience in utilizing databases
Previous technical or computer experience
MS Office Word, Excel and Outlook
Proven experience in sales support or a similar administrative role
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Proficiency in MS Office and other relevant software
Ability to work well in a team and independently. Ability to follow manufacturing and work instructions
Manual and finger dexterity
Able to feel and reach with arms and hands
Ability to lift and/or move up to 50 poundsWhere we stand:
We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger."Tobii Dynavox values equality of opportunity, human dignity, and r cial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled"