Customer Service Agent

Are you passionate about delivering exceptional customer service? We're seeking an enthusiastic and detail-oriented Customer Service Agent to join our team in Pittsburgh, United States. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence. Hourly rate $19.75. Greet and assist customers in a friendly, professional mannerHandle customer inquiries, complaints, and requests efficiently and effectivelyProcess transactions, including payments and refunds, with accuracy and attention to detailMaintain up-to-date knowledge of products, services, and company policiesCollaborate with team members to resolve complex customer issuesIdentify and escalate priority issues to appropriate departmentsMaintain accurate records of all customer interactions and transactionsParticipate in ongoing training to enhance customer service skills and product knowledgeAdapt to changing customer needs and company procedures with flexibilityContribute to a positive work environment by maintaining a professional and supportive attitude