Catering Sales Manager

 What You Will Be Doing: Consistently offers professional, engaging and friendly serviceResponsible for meeting and exceeding personal sales food, beverage and rental revenue goals, monthly, quarterly and yearly.Effectively solicits new sales prospects and former clients for the purpose of selling catering services and banquet spaceDevelops list of prospective local clients through sales calls, sales blitzes, referrals or inquiries.Discusses catering requirements, calculates costs, negotiates price and prepares sales proposals, suggests menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.Solicits and maintains ongoing contact with active accounts to promote repeat business; continuous contact with former accounts to identify the need for additional catering services and to solicit repeat business.Promotes catering services, food and beverage and banquet facilities through direct client contact to maximize profits from food & beverage revenues and meeting room rental.Facilitates pre-conference meetings and testing’s, with clients and key hotel staff.Maintain a high level of service by continually providing accurate and timely information and feedback to all departments.Maintains ongoing relationships with hotel clients and negotiates contracts and agreements.Establishes client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort.Clearly communicates details of events to client and hotel departments in a professional, thorough and timely manner, i.e., conference resumes, Banquet event orders and internal correspondence.Conducts tours of the hotel function space and guestrooms; entertains qualified potential clients.Accurately forecasts individual booking revenues and cancellations; accurately tracks consumption on all bookings.Assists the client in menu planning; coordinates food, beverage, meeting room set-up, and other services as requested by the client; assures that all requirements are communicated and completed to the clients’ specifications.Adhere to all Fairmont Opera Sales & Catering Standards and procedures including appropriate trainingsResponsible for the successful outcome of the event - Develop menus and agendas, insure BEOs are issued, and complete all pertinent correspondence with outside vendors.Adjust function space in order to ensure maximum potential revenues.Payment of Functions – Establish payment methods of catered functions.Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily BEO meetings as necessary and monthly department meetings