Job Details

ID #45995905
Estado Pennsylvania
Ciudad Philadelphia
Tipo de trabajo Contract
Salario USD $15+ 15+
Fuente Computer Enterprises, Inc.
Showed 2022-09-26
Fecha 2022-09-23
Fecha tope 2022-11-21
Categoría Escritura/edición
Crear un currículum vítae

Quality Technician/ Multimedia Video/Broadcast

Pennsylvania, Philadelphia, 19019 Philadelphia USA

Vacancy caducado!

SummaryResponsible for the end-to-end of lifecycle of content via the video and IP asset delivery platform and ensuring a world-class level of service. Reviews and processes digital video assets, as well as, oversees the upload and transcode operations of such assets using prescribed tools and CMS (Content Management System). Successfully prepares all media and metadata, verifying incoming content and confirming receipt of content from the provider. Works on straight forward tasks using established procedures.

Core Responsibilities? Ensures that all content is published in production within service level agreement. ? Verifies media and metadata are error-free. Works with content provider to resolve errors. ? Detects and fixes missing metadata to ensure proper placement and display of video across platforms. ? Verifies that all media and metadata follows the current specifications. ? Receives and processes media and metadata from content providers. ? Supports coordinators, ensuring that issues they identify are being resolved. ? Audits partner delivery (compare pitch list vs. received). ? Uses daily metrics report to react to and improve upon content partner or delivery issues. ? Builds and maintains content partner relationships with their peers. ? Troubleshoots or escalates issues that occur within the Video Operations value chain. ? Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. ? Other duties and responsibilities as assigned.

Additional ResponsibilitiesLevel 1 duties include but are not limited to: - Basic editing of commercial content- Monitoring of distribution platforms- Preparing basic reports pertaining to distribution of content- Answer basic e-mails and submitted tickets- Closing duties which include but are not limited to:o Distribution of content to all required markets including affiliate partners for same day and next day air. o Escalate issues to appropriate departments for content that is needed same day or next day air.

Employees at all levels are expected to:- Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team – make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what’s right for each other, our customers, investors and our communities. Education Level- High School or EquivalentYears of Experience- Generally requires 0-2 years related experience.ComplianceComcast is an EEO/AA/Drug Free Workplace.DisclaimerThe above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Vacancy caducado!

Suscribir Reportar trabajo