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Job Description
The Technical Application & Workflow Implementation Specialist is responsible for delivering a range of clinical and technical services and expertise to Intelerad’s new and existing clients. This includes working with project management to ensure successful project delivery and value-driven results to clients through efficient technical workflow design. The Technical Application & Workflow Implementation Specialist will also design, configure, implement and execute final installations/testing of our clients’ sites of our Medical Imaging Solutions and then will facilitate its commissioning (“go-live”).
Duties/Responsibilities:
Design, configure, test, and troubleshoot workflows in Intelerad’s Suite of Products.
Assist clients and other internal teams with the configuration of Intelerad Product software and testing sessions to deliver workflows
Collaborate and work with 3rd party vendors to integrate solutions with Intelerad Products and Solutions through published APIs
Verify required internal Intelerad integrations and assist with workflow testing. Verify DICOM autorouting, prefetching, etc.
Apply and adjust various IMS configuration settings to conform with the requirements of the modules and customers
Identify and execute opportunities to optimize the client’s overall workflows
Support the customer as they begin using the new products and workflow, during and occasionally after the implementation of a project
Identify and help solve issues related to Intelerad’s Suite of Products.
Liaise with client’s other project vendors, network/IT staff and our staff at headquarters
Potentially be involved in some hardware setup / testing or verifications including but not limited to modalities, servers, workstations, and storage devices
Assist and support full upgrades remotely by assisting in the testing and troubleshooting of the test and production environment
This may not be all inclusive of the job responsibilities and may be asked depending on business needs.
Qualifications
Desired Experience/Skills:
Degree in computer science or IT related sphere
3-5 Years Experience with Windows environment (e.g.: partitioning, hardware, drivers, networking, security, troubleshooting, etc.)
1-2 Years Experience with Linux operating systems (file system navigation, viewing/editing files, networking, etc.)
Implementation experience in Radiology/Cardiology products or software
Strong technical aptitude and a quick learner with the ability to understand clinical radiology and/or cardiology workflow
Excellent analytical, research, organizational and planning skills
Excellent teamwork skills, and the ability to develop and maintain internal and external relationships
Proven ability to influence cross-functional teams
Exceptional communication, influencing and presentation skills
Proven experience in definition and launching of multiple products
This position requires up to 25% of travel, mainly in North America
Valid Passport or ability to obtain one
This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.
Experience configuring/troubleshooting LANs/WANs; in-depth understanding of the following: IP addressing, subnetting, DNS, etc.
Experience with SQL queries, PostgreSQL and Sybase
Additional Information
All applicants meeting minimum qualifications will be required to complete a 30 minuteonline assessment as part of your application.
Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the USMeet Intelerad’s Leadership Team:https://www.intelerad.com/en/about/leadership-team/#LI-remote