DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?Job Title:RegistrarEntity: PMCDepartment: Emergency Room RegistrationLocation: Penn Presbyterian Medical Center, 51 N 39th Street, Pennsylvania, PaHours: Full TimeSummary:The ED Registrar acts as the initial contact for patients and visitors to the Emergency Department. Registers patients in EPIC and/or EMTRAC systems. Securing signatures on consent, authorization and financial agreement forms. Validates patient insurance information and insures that billing information for technical and professional billing is complete and accurate.Responsibilities:
Certified for Registration Database
Maintains clean efficient workstation
Maintains 95% accuracy with EPIC or EMTRAC registrations
Contacts external companies to verify patient’s employment and insurance information for Workmen’s Compensation cases, as required
Greets/receives patients and refers to triage
Obtain accurate demographic and insurance information, as well as verifying and validating insurance information
Generate medical record number and past medical record information for patient
Produces patient identification band
Proficient with downtime procedures
Periodically orients new personnel as required
Alerts management team to problems (i.e., mass casualties, etc)
Performs other duties in area of responsibility as assigned
Prepares chart and delivers to treatment area
Prepares shift report at end of each eight-hour shift to indicate any system outages, late arrivals or employee call outs
Demonstrates a thorough understanding of managed care protocols and procedures
Completes verification of insurance via HDX, EVS and other insurance verification systems
Obtains all necessary authorizations and consents for treatment and billing
Collects co pays at time of service
Education or Equivalent Experience:
High School Diploma/GED (required)
Customer Service Experience (required)
Familiar with Medical Terminology (preferred)
1 years of experience in a healthcare setting (preferred)
College degree (preferred)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.Live Your Life's WorkWe are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.REQNUMBER: 235311