Reference #: 1011454
SHIFT:Day (United States of America)Seeking Breakthrough MakersThe ideal candidate is someone that has residency program experience, including basic knowledge of the ACGME.Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.CHOP's Commitment to Diversity, Equity, and InclusionCHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.A Brief Overview
This role provides advanced administrative support for the Pediatric Residency Program, specifically the Chief Residents. The position will report to the Program Manager for the Residency Program and will follow a hybrid work schedule. The role handles a high volume of tasks, events, and actions to be scheduled with ease and attention to detail. Operates independently with discretion.The position will also work closely with other faculty members and administrative leaders in the Program, Chief Residents and program leaders for the Leadership in Equity, Advocacy and Policy (LEAP) Track.This role administers program(s) and provides advanced oversight and support to program staff in coordinating program services.What you will do
Supervise day-to-day operations and work product
Oversee program operations, resources and projects including develop project plans and facilitate the resolution of issues.
Develop and enact policies and procedures, and maintain related documentation and databases.
Collaborate across teams and serve as the primary liaison for the program.
Oversee and participate in team, project and program meetings.
Manage and maintain operating budget, supplies and resources.
Maintain program metrics and related tools and regularly reports results.
Monitor and support related finance, accounting and billing functions.
Coordinate information collection, compilation and dissemination as required.
Provide advanced administrative support as needed.
Perform other duties and projects as required.Education Qualifications
Bachelor's Degree Required
Master's Degree PreferredExperience Qualifications
At least two (2) years of administration, coordination or program experience Required and
Previous experience in a healthcare related environment Required and
Previous leadership, management, or supervisory experience Required
At least five (5) years of administration, coordination or program experience Preferred and
At least three (3) years of administration, coordination or program experience Preferred and
Previous experience in a healthcare related environment Preferred
At least one (1) year experience with residency program PreferredSkills and Abilities
Intermediate proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)
Excellent verbal and written communications skills
Excellent interpersonal skills
Excellent organizational skills
Excellent time management skills
Excellent project management skills
Excellent conflict resolution skills
Ability to work independently with minimal supervision
Ability to collaborate with stakeholders at all levels
Ability to influence others to acc mplish tasks outside of the direct span of controlTo carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.EEO / VEVRAA Federal Contractor | Tobacco StatementChildren's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.