Director of Data Analytics and Accountability Insights

POSITION SUMMARYThe Citizens Police Oversight Commission (CPOC) is seeking an innovative and experienced Director of Data Analytics and Accountability Insights to lead the development and management of its data division. This role integrates technical expertise with visionary leadership to establish a centralized and streamlined data management process that supports CPOC’s mission of enhancing transparency, accountability, and public trust in law enforcement. The director will oversee the collection, processing, and analysis of diverse datasets, leveraging technical tools and methodologies to drive innovation to inform policy recommendations and public reporting.ESSENTIAL FUNCTIONSCPOC Core Competencies:Communicates with residents, vendors, and other departments with empathy and politeness.Independently manages workflows and tasks; proactively identifies potential issues and comes up with solutions.Always comports oneself in a professional manner, whether in the office or off-site.Effectively collaborates with colleagues within and across office divisions as well as external stakeholders.Consistently fosters CPOC's values and mission, displaying a strong commitment to advancing police oversight in Philadelphia.Strategic and Technical LeadershipBuild and lead a high-performing data division, including recruitment, training, and professional development of staff.Lead the design and implementation of technical solutions for data collection, storage, processing, and analysis.Serve as a hands-on technical expert, guiding the team in the use of analytics tools (e.g., R, Python, SQL, Qualtrics) and data visualization platforms (e.g., Tableau, Power BI).Develop and maintain a comprehensive data strategy that incorporates best practices in both technical execution and organizational alignment.Research recommended practices and reform work from other jurisdictions to create new and improved police policies that could inform existing opportunities for the City.Research and recommend development of policies in areas of police reform and identify possible gaps in existing policies.Establish and maintain partnerships with stakeholders, including law enforcement agencies, community organizations, and City departments.Data Management and GovernanceOversee the architecture and maintenance of data systems, including the collection, storage, and processing of diverse datasets, such as resident complaints, incident reports, and audit findings while ensuring scalability, security, and efficiency.Design and enforce data governance frameworks, ensuring compliance with local, state, and federal data privacy and security regulations.Design and implement advanced data pipelines and workflows to streamline data handling and reporting. Analysis and ReportingLead the development of data analysis protocols and methodologies to monitor trends in police practices, such as body camera compliance and civilian complaint patterns.Create actionable insights and recommendations based on data to inform policy decisions and public reporting.Prepare and present clear, impactful reports and dashboards to stakeholders, including policymakers, community members, and oversight bodies.Technology and InnovationIdentify and implement tools and technologies to optimize data collection, storage, and analysis.Lead the development of advanced analytical models, including predictive analytics and statistical evaluations, to identify trends and inform decision-making.Review and validate team analyses to ensure technical rigor and actionable insights.Present complex data findings to internal and external stakeholders through clear and impactful visualizations and narratives.Stay current on industry best practices and emerging trends in policing and public safety data analysis and governance.COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES. Strong manager that sets clear expectations and reviews progress.Strong coordination skills with the ability to work across multiple departments, stakeholder organizations, and the public to implement objectives.Good communication and listening skills, capable of influencing others and keeping others informed.Self-motivated with a proven ability to independently manage a project from start to finish with focus, organization, persistence, and flexibility; proactively identify potential issues and come up with solutions.Proven expertise in police oversight, public safety, or community advocacy data management.Proven expertise in developing statistical models and conducting advanced analytics in public sector contexts.Familiarity with law enforcement data systems, public safety datasets, or government regulatory environments.Demonstrated ability to manage teams and execute both strategic and technical projects.Familiarity with Philadelphia’s law enforcement and community landscapes is a plus.Helpful, respectful, approachable, and team-oriented; committed to building strong working relationships and a positive work environment. Receptive to feedback.