Chorus Call, Inc. is a leader in worldwide audio and video conferencing, offering a full range of audio and video multipoint teleconferencing services to the international market. Satellite locations include Switzerland, Italy, South Africa, Greece, Australia, Canada, Germany and India.Chorus Call seeks an individual on a temporary basis to manage virtual meetings, process reservations, and provide customer service. Full time hours will be required during peak seasons, which occur in specific weeks of January February, April May, July August, October November. Work may also be available during non-peak seasons.Responsibilities
Setting up and managing virtual meetings
Processing customer reservations and inquiries
Working with satellite offices to coordinate high profile events
Establishing a good rapport with customers
Handling customer service requests
Participating in customer-focused teams
Cross training in other departments
Requirements
Bachelor's Degree
Good phone presence
Excellent verbal/English skills
Good interpersonal and organizational skills
Customer service / call center / help desk experience preferred
PC/Windows basic skills required
Knowledge of a second language [Spanish or Portuguese] a plus
Chorus Call, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.