SummaryJob DescriptionPOSITION SUMMARY: Under the supervision of the Director of Food Services, the Patient Care Host/Hostess provides personalized meal service to patients. Meal service includes assisting patients with meal selections, serving meals to patients, preparing food, monitoring patient intakes, clearing and cleaning patient dishware. Duties may include stocking pantries.ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
Successful completion of a Patient Care Host/Hostess training program.
Assures that meal selections meet guidelines for modified diets per diet manual.
Works directly with patients in selecting meals and communicates those selections to the production staff.
Calculates, prepares, and serves between meal feedings and nutritional supplements and tube feedings as ordered.
Maintains accurate written and oral communication with other patient care team members, and assists them as time allows and the need arises. This includes monitoring and recording patient intake and communicating this data to the dietician and/or nursing staff as needed. May also include responsibility for completion of calorie counts.
Obtains current diet list of patients from the hospital computer prior to each meal period and maintains accurate patient diet information according to department procedure(s).
Assists in assembly of meals and serves the meal to the patient.
Collects dishware following meal service, transports dishware to dish room and assists in clean up.
Stocks patient and/or provider pantries with supplies according to set standards and ensures proper labeling, dating and rotation of all stock.
May produce cold foods such as salads and sandwiches as requested and may prepares all foods associated with them.
Maintains exemplary customer service at all times to create quality outcomes.
Communicates any problems, concerns, or potential issues to appropriate personnel in a timely manner.
SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:
Assists in maintaining high level of sanitation in Food Services Department.Able to follow procedures for monitoring patient intakes and calorie counts, if assigned to do so.
Records and maintains all assigned documents and forms according to department procedure(s) and takes corrective action as needed.
Performs other duties as assigned.
JOB REQUIREMENTSMINIMUM REQUIRED QUALIFICATIONS:
High school diploma or equivalent (GED).
One (1) year of experience working directly with customers
Six (6) months experience working with computers or computerized equipment.
PREFERRED QUALIFICATIONS:
One (1) year of experience working directly with customers, clients or patients in institutional food service or health care.
Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.Benefits At A Glance:PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:
100% Tuition Assistance at The Pennsylvania College of Health Sciences
Paid Time Off and Paid Holidays
Shift, Weekend and On-Call Differentials
Health, Dental and Vision Coverage
Short-Term and Long-Term Disability
Retirement Savings Account with Company Matching
Child Care Subsidies
Onsite Gym and Fitness Classes
DisclaimerPENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.