Operational Support Specialist

Acting as the bio/pharmaceutical client liaison within the laboratory by communicating client's requirements to the technical staff by maintaining project-related documentation.Communicating desired turnaround times, and managing information flowFacilitating and organizing client audits, visits, and conference calls; monitoring ongoing projects and providing status updates as needed Auditing client sample paperwork and resolving discrepanciesOverseeing the general administration of bio/pharmaceutical projects (issuing quotations, answering billing and reporting questions, and scheduling sample pickups)