Reference #: 1012015
SHIFT:Day (United States of America)Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.
CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.A Brief Overview
The Home Care Quality & Safety Program Manager supports the CHOP mission of delivering the very best healthcare to children. The Program manager is responsible for planning, coordination and facilitation of patient safety and quality improvement work that supports the Home Care Department' s initiatives as well as regulatory requirements that impact patient outcomes, enhance value, build efficiencies and minimize patient harm. Provides coordination and facilitation of the collection, analysis, trending and benchmarking of data and outcomes across the department. The Home Care Quality and Safety Program Manager collaborates with Home Care Leadership and partners with safety and quality programs for the CHOP enterprise to ensure system-connectedness, alignment and consistency.What you will do
Collaborates with the Center for Healthcare Quality & Analytics to support and interface the Home Care quality improvement plan and initiatives with the organization's overall performance improvement and innovation initiatives.
Participates in prioritizing improvement actions and works with the Home Care Leadership Team to identify and engage the key stakeholders with accountability to pursue these improvements. This is achieved through participation in various department & campus based and hospital committees, related to KPIs, quality, safety and data analytics
Facilitates quality improvement efforts and teams with a goal of achieving the identified improvement aim and building organizational capability through:
Using the CHOP Improvement Framework and/or other methodologies as a means of making improvement
Demonstrating expert facilitation for clinically and/or operationally focused chartered improvement initiatives
Promoting and engaging in performance measurement as a guide for improvement
Supports the development of measures and designs data collection methods for initiatives and projects.
Assures implementation, accurate data collection, and timely monitoring of data outcomes.
Collaborates with the Home Care leadership team on the evaluation of the Home Care Department's quality and patient safety program for patient safety quality improvement initiatives and projects.
Assures that performance improvement initiatives and data quality controls are in place to monitor the home care services and programs as it relates to performance, professional standards of practice and regulatory requirements. Utilizes evidenced based research when developing initiatives, outcomes and programs. Benchmarks internal and external best practice in the planning and implementation of performance improvement initiatives.
Responsible to assure that the Home Care leadership team is directly involved with the data outcomes and implementation plans as required. Provides consistent reporting to department, education for improvement concepts or specific pl n, and champions' improvement work to improve patient outcomes.
Responsible for components of the Home Care Annual Program Review
Promotes successful organizational regulatory compliance through the coordination of home care activities, including tracers, data reporting and formal and informal staff education.
Active participation in any regulatory review (JC, DOH, CMS, FDA)
Collaborates with Home Care Leadership on the attainment of the annual operating plan for the Home Care DepartmentEducation Qualifications
Bachelor's Degree Healthcare Profession Required
Master's Degree Healthcare Profession Preferred Experience Qualifications
At least five (5) years hospital or home care-based experience in one the following areas: Patient safety, RCA, FMEA, clinical process improvement, or healthcare quality improvement Required Licenses and Certifications
Certified Professional in Healthcare Quality (CPHQ) - National Association for Healthcare Quality - upon hire - Preferred or
Certified Manager of Quality (CQM) - National Association for Healthcare Quality - upon hire - Preferred or
Lean Six Sigma Green Belt (LSSGB) - American Society for Quality Control (ASQ) - upon hire - Preferred
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
EEO / VEVRAA Federal Contractor | Tobacco StatementChildren's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.