Orthotics and Prosthetics Clinical Assistant
Job ID2024-27792Positions1Job Location
US-PA-Hershey | US-PA-LebanonTelecommute
Location-Specific PositionFT/PT
Full-TimeCategory
Medical Office ProfessionalsWhy Us?With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.Could This Be For You?As a clinical assistant, you will play a vital role in supporting the certified clinicians with patient care. You will need to have strong interpersonal skills, attention to detail, and a commitment to quality and safety. You will also communicate with patients and their families and document their health information in our electronic health record system. The day-to-day operations of the clinic are crucial for the success of our team, and the clinical assistant optimizes the performance of all processes.Your ImpactPrincipal Duties and Responsibilities (Essential Functions):Under direct supervision, assist practitioners with patient care.
Prepare a room and patient for treatment, make and modify molds, perform technical fabrication, and complete administrative tasks.
Complete and maintain accurate documentation of patient care provided.
Perform selected patient care procedures, including the fitting of soft good items.
Provide alterations to the fitting of soft good items, if necessary.
Provide patient follow-up for selected orthotic and prosthetic patients under direction of supervising certified clinician.
Perform shipping, receiving, and monitor inventory and other clerical tasks.
Contact vendors to order prosthetic and orthotic materials
Ensure all patient procedures are performed in alignment with the certifying clinician
Additional Responsibilities:
Maintain a clean, safe and orderly work environment.
Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with blood borne and Occupational Safety and Health Administration (OSHA) requirements.Minimum QualificationsHigh School Diploma or GED required
Employee must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Preferred Experience
Allied Health Professionals (PTA, OTA, Athletic trainer, etc.)
If the Clinical Assistant holds a recognized license or certification in a related allied health profession (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer, etc.), they may be supervised under indirect supervision.
Orthotic or Soft Goods FitterAdditional Success FactorsKnowledge and Skill:
Willingness to verify all clinical activities with certified clinical personnel.
Ability to follow written and verbal directions.
Hand skills necessary to use laboratory tools safely and effectively.
Knowledge of biomechanical principles.
Good interpersonal, oral, and written communication skills for reporting information to patient and staff.
Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.
Ability to work effectively as a team member.
Job Complexity:
Works collaboratively wit certified clinician on assignments that are moderately difficult.Our Investment in YouCompetitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest#ERF-HPOHanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.