Reference #: 4763738
THE POSITION
If you possess strong leadership skills, take pride in the quality of work you produce, and exercise a high degree of organization, this may be the position for you! The Department of Labor & Industry is seeking an ambitious and diligent Clerical Assistant 3 to render valued office support through the processing of unemployment compensation (UC) appeals filed from decisions by UC referees. This is also a fantastic opportunity to serve as a trainer and lead worker for other clerical assistants within the Decision Processing and Release unit. If you are ready for an exciting new challenge, we want to meet you!DESCRIPTION OF WORKAs a Clerical Assistant 3, you will be responsible for delegating work to others, as well as planning, organizing, and ensuring tasks are completed accurately and promptly. It is essential to ensure processing responsibilities remain in consistent compliance with Federal Timeliness Guidelines. You will also provide assistance and answer questions regarding procedures, facilitate on-the-job training, and prepare weekly reports regarding various case actions.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work hours are negotiable.
Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
Salary:In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Clerical Assistant 2 (commonwealth title); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):711 (hearing and s eech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.