Reference #: 1617
OverviewWhen you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly, a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.
ResponsibilitiesThe purpose of the Teller I position is to provide accurate and efficient processing of members' financial transactions to ensure high levels of member satisfaction and to maintain accurate record keeping of member accounts. This role contributes to sales goal attainment for department and organization goals, primarily by identifying members' product and service needs. Learned established processes and procedures provide a prescribed list of solutions for any member issues encountered.With no budgetary responsibilities, this role provides banking services, facilitates member transactions, promotes Members 1st and its services/customer service and supports general branch office operations and processing. This position has moderate supervision of work and conducts various member account transactions, educates members on Credit Union products and Services, performs balancing procedures and end of day procedures.SKILLS:
Decision making requires the ability to choose from options outlined in established procedures
Normal courtesy and tact
Good communication and interpersonal skills
Thorough knowledge of credit union products, services, policies and procedures
Familiarity with PCs and applicable softwarePREFERENCES:
NoneCORE COMPETENCIES:
Effective knowledge
Accountability and self-management
Teamwork and leadership
Communication
Innovation and problem-solvingWORKING CONDITIONS/PHYSICAL DEMANDS:
Ability to communicate effectively in English, both orally and in writing
Ability to receive information and hear sounds at normal speaking levels under normal conditions in the branch
Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
Sufficient manual skill for operation of PC keyboard and other standard office equipment.
Ability to stand or sit for extended time periods
Ability to work extended evening and weekend hours and to travel to other locations to provide extended hours coverage
Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects
#IND100
Qualifications0-1 year of progressive retail financial or customer service experience
Does this position require a valid Drivers License?NoEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities