Lile Relocation Services is hiring an experienced Branch Manager to direct all aspects of business development and daily operations in the Salem area.
The Branch Manager is responsible for generating sales, producing income and managing expenses to achieve branch profitability.
As Branch Manager you will also be responsible for directing day-to-day operations activities to ensure superior customer service and meet branch performance goals, following corporate guidelines, company core values and staff leadership initiatives.
The Branch Manager works directly with customers and staff at all levels and communicates with them regularly and frequently. The ability to build customer relationships, as well as lead, manage and mentor individuals and teams in a fast-changing environment, with a high degree of professionalism, is a necessity.
This position requires a minimum of 5 years’ experience as a supervisor or manager with employee oversight, and a minimum of 2 years’ experience in the Household Moving or Trucking industries.
You must be available to work Monday-Friday, with occasional evenings and weekends as required. Reliable transportation to the branch and customer locations is required.
Position: Branch Manager
Schedule: Monday-Friday, with occasional evenings and weekends as required
Career Growth + Benefits + Team Culture
Job Responsibilities: What You'll Do
Business Development
Lead and develop branch-level sales initiatives and growth strategies
Oversee store operations to meet sales goals and objectives
Personnel Management
Recruit, hire, supervise, evaluate, mentor and discharge branch employees in accordance with company policies and procedures
Supervise administrative, operations and dispatch personnel
Effectively communicate and model company policies and state/federal regulations to workers, including enforcement of safety regulations
Assist with driver qualification procedures
Analyze and resolve employee work issues, and assist employees in solving work problems
Administration
Perform branch management administrative duties according to company policies and procedures
Prepare and submit regular business, administrative and financial reports according to company policies and procedures
Maintain company inventory and equipment in good order
Conduct review and audit of completed paperwork for accuracy and proper data input
Review Storage-In-Transit shipments; complete and submit exceptions sheets as needed
Recommend improvements for processes, performance and service
Safety and Compliance
Ensure branch-level compliance with state and federal transportation, safety and employment regulations
Review and enforce company policies established to meet DOT requirements
Regularly inspect warehouse operations to ensure industry standards and federal codes are met
Review job procedures and perform inspections according to company policy, assure compliance with work rules and training, initiate troubleshooting if needed, and make recommendations for improvements.
Scheduling
Assign duties and adjust work procedures in accordance with company policies to ensure on-time job completion of daily jobs, customer satisfaction, and superior customer service
Oversee employee and equipment assignments as needed to meet requirements of job schedule
Professional Development (all levels)
Maintain proper qualifications to manage, lead and assist branch teams and operations
Initiate or suggest plans to mentor and motivate workers to achieve work goals
Job Requirements: What You Bring
Minimum of 5 years’ Supervisor or Management experience with employee oversight
Minimum of 2 years’ experience in Household Moving or Trucking industry
High School Diploma or Equivalent (required)
Secondary education in business operations is preferred
Strong verbal and written communication ability. Comfortable communicating and presenting information at all levels, both internally and externally
Ability to direct, coach and work cooperatively with all staff
Ability to set priorities, make critical decisions and respond quickly to emergency situations and requests
Ability to handle frequent interruptions and adapt to changes in workload and work schedule
Exemplary customer service skills
Excellent organizational skills with strong attention to detail
Able to maintain high level of professional discretion/confidentiality
Proficient in Microsoft Office (Word, Excel, and Outlook)
Electronic Logging Device (ELD) knowledge is desirable
Solid geographic region knowledge is a plus
Must be able to read, write, and understand English when necessary for job performance, safety, and effective and efficient operations.
REAL ID may be required at time of hire.
Opportunities and Benefits: Why Join Lile?
PAY
Salary: $70,000 to $80,000 annual, depending on experience and qualifications
BENEFITS
Medical, Dental and Vision insurance
FSA and DCRA available (flex spending and dependent care reimbursement account)
Paid time off (sick, vacation, holiday)
401(k) with match
(Note: All benefits have eligibility requirements)
A GREAT PLACE TO WORK
Opportunities for a long-term career and advancement within a stable, well-established company.
Positive, team-oriented environment where your contributions are valued.
Whether you have prior experience, or you’re new to the moving and storage industry, Lile Moving & Storage is the place to grow your skills and secure your future.
APPLY NOW!
Reply to this posting with your resume and cover letter
We are a drug-free workplace and equal opportunity employer. All job offers are contingent upon the successful completion of a background check and drug screening.
About Us:
We are Lile International Companies, also Lile Relocation Services and Lile Moving and Storage, a trusted leader in the Pacific Northwest transportation, moving, and logistics industries since 1959. As a second-generation company, we take pride in our legacy of excellence and commitment to quality service.
We support equal opportunity employment and invite all individuals, including veterans, to apply.