Job description:
Overview:
We are seeking a Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. If you thrive in a fast-paced environment and enjoy interacting with guests, this role is perfect for you.
Night Shift: 12am to 8am
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and assist with inquiries
- Handle guest requests promptly and courteously
- Process reservations and cancellations accurately
- Provide information about hotel services, facilities, and local attractions
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Qualifications:
- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and basic computer skills
- Knowledge of hotel operations and guest relations
- Ability to work in a fast-paced environment while maintaining professionalism
- Strong communication and interpersonal skills
- Flexibility to work varying shifts, including evenings, weekends, and holidays
Joining our team as a Front Desk Agent offers the opportunity to be part of a dynamic hospitality environment where you can enhance your skills and grow within the industry.
Email Resume & Apply Today for Immediate Consideration
Mote 6 Salem Expo Center
3195 Portland RD NE
Salem, OR 97301