Job DescriptionThis is a highly visible role where you will own execution and data governance across all the capacity planning across OCI. You will work with a diverse set of stakeholders including senior executives, architects, product managers, development and design teams, and external partners to take ideas, turn them into mature processes, allowing us to aid the world’s most demanding customers.The successful candidate has a global point of view, with the ability to drill down into the details. You can switch gears quickly and efficiently, keeping up to date with your team and tracking progress. You must be able to lead operations teams and understand prioritization to quickly address problems. Your organization will have worldwide 24/7 coverage and will manage all capacity requests and escalations. You will own the handover of GPUs as well as compute to customers, creating specific customer capacity pools and driving key customer utilization to maximize margin. You’ll has a passion for solving difficult and often ambiguous problems in a collaborative, agile work environment, a knack for creativity and innovative thinking, can lead a conversation in a room with any level of staff, influence stakeholders to arrive at the correct outcomes, and finally has a strong sense of empathy for both customers and engineering teams.Key Responsibilities:Lead the compute and GPU handoverHelp define and deliver complex programs with competing priorities by influencing roadmaps and priorities of key stakeholdersSet goals across the team and work to define a plan that gets you thereWork across teams and connect with the sales field team to understand capacity and its patterns.Own key metrics such as compute/GPU utilization, out-of-capacity errors, and red racks (rack expediting)Work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring our product and services meet our high operational excellence standards.Ensure high standards and consistency for the Oracle customer experience.Ensure that resource requirements needed to support a particular program are in place.Provide ongoing written and verbal release status updates to senior leadership.Demonstrate flexibility and resilience in response to uncertain situations, directing changes through appropriate review and approval mechanisms.Career Level - M5ResponsibilitiesQualifications:Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration or related field or equivalent experience relevant to functional area5+ years management experience of mid to large teams7+ years’ experience in operationsA demonstrated ability to think broadly and strategically, to work across a matrixed organization.Self-driven problem solver; able to adapt and thrive in a dynamic, ambiguous, and customer-focused environment.Highly analytical, technically proficient, and able to learn new tools and software quickly.Understands data center growth, build-out, and operations.Demonstrated understanding of sales field teams, customer growth patterns, and region utilization.Demonstrated ability to communicate effectively (oral and written) at different levels in the org, engaging with technical and non-technical stakeholders.Experience using agile software development practices and associated tooling.Judgement, maturity, negotiation/influence skills, analytical skills, and leadership skillsPreferred Qualifications:Experience managing multiple projects at once.Experience managing software and/or hardware developmentExperience managing cloud development programsExperience in business operationsExperience in data center operationsDisclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range in USD from: $161,700 to $338,500 per annum. May be eligible for bonus, equity, and compensation deferral.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer