Join Our Team at Gresham Ford!
Are you passionate about cars and thrive in a customer-focused environment? At Gresham Ford, we're dedicated to providing exceptional service and building a strong community around our brand. We're looking for a friendly and knowledgeable Ford Parts Counter Customer Care Advisor to join our team and help us achieve this vision.
Key Responsibilities:
Customer Service: Provide excellent service via phone, email, text, and in-person interactions. Assist customers with inquiries about parts and equipment for specific vehicles or car brands.
Inventory Management: Maintain and track inventory to ensure we have the right parts available when our customers need them.
Sales Facilitation: Help facilitate and track the sales of parts, ensuring a smooth and efficient process for our customers.
Advisory Role: Advise customers on the best parts and equipment for their vehicles, leveraging your expertise to enhance their experience.
Qualifications:
Experience: Minimum of 1 year in auto parts and dealership experience. Experience with DealerTrack and Ford is preferred.
Skills: Punctuality and an industrious attitude are essential.
Knowledge: A deep understanding of automotive parts and the ability to communicate this effectively to customers.
Benefits:
Comprehensive Health Coverage: Health Insurance, Vision, and Dental plans to keep you and your family healthy.
Financial Security: 401K plan to help you save for the future.
Voluntary Benefits: An excellent menu of voluntary benefits to choose from, tailoring to your personal needs.
Why Join Us?
At Gresham Ford, we believe in creating a welcoming and supportive environment for both our customers and our team members. Our commitment to the local community and our passion for excellence drive everything we do. As a Ford Parts Counter Customer Care Advisor, you’ll play a crucial role in helping us deliver on this promise.
Ready to be part of a team that values your expertise and dedication? Apply today and take the first step towards a rewarding career with Gresham Ford.
Apply Now: Reach out to us at parts@greshamford.com or 503-665-0101 to submit your application.
We can't wait to welcome you to our family!