Job Details

ID #54300796
Estado Oregon
Ciudad Portland
Fuente Oregon
Showed 2025-08-08
Fecha 2025-08-08
Fecha tope 2025-10-07
Categoría Admin/oficina
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Office Administration

Oregon, Portland
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Do you thrive under micro-managing supervisors? Then this job isn’t for you. Best of luck in your search!

Do you know how to hold yourself accountable? Are you organized? Can you own your work and all the responsibilities that come with it? Manage your time wisely? Prefer to act as an autonomous human being connected with other autonomous human beings within a small organization? Then please keep reading.

We are Moso Retail Environments, a small business that makes custom signage, mostly for furniture manufacturers and retailers, but we don’t limit ourselves. Embracing challenges is part of what we do.

We are hiring for a full-time Accounts Process Facilitator (APF) to join our Sales Team. This position is generally responsible for customer service, documenting projects and writing up orders, and providing support to the Strategic Account Manager and/or the Project Manager. This position also works with our Print and Production Teams, and occasionally our Accounting Team and our Management Team. Because we are a small business, our employees are expected to support one another in order for all of us to be successful. Within our organization, the person in the APF role has an opportunity to shine through their consistent, conscientious support of coworkers and customers alike.

Job Responsibilities Include:

Independently enters and processes customer orders utilizing provided software

Develops active knowledge of internal product offerings and their functions

Assists the Strategic Account Manager (SAM) and/or Project Manager (PM) on accounts and projects as assigned

Communicates and coordinates large projects with the SAM/PM, the Sales Director, and the Print/Production Teams

Proactively assesses, clarifies, and validates information that has been provided by customers

Documents relevant information in order to make it available internally to those involved with the project

Actively seeks to improve competency levels within company software.

Communicates with customers regarding their orders via email and telephone.

Other duties may be assigned.

Possibility of travel four times a year to out of state tradeshows.

Required Qualifications:

1 year customer service experience

Comfortable picking up the telephone for inbound and outbound calls

Data entry skills

Knowledge of Google Office Applications

Confidence in learning CRM software

Confidence in learning sales orders software

Confidence in learning project management software

Ability to learn, remember, and recall information specific to products and customers

Proactive organizational skills

Reliable transportation to ensure on time arrival each work day

Bonus Qualifications:

Experience in large format printing

Experience in the furniture industry (manufacturing or retail)

Knowledge of printing process technology or graphic design

Working Conditions:

8-hour days between the hours of 8:00am and 5:00pm, 40-hour weeks

This is a desk job. Most of your work will be done on a computer.

Open office setting shared with several coworkers

Physical Requirements

Some physical labor can occur. Applicants must be able to lift 50 lbs when required.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Day shift

Supplemental Pay:

Bonus opportunities

Experience:

Customer service: 1 year (Required)

Data entry: 1 year (Preferred)

Sales: 1 year (Preferred)

Shift availability:

Day Shift (Required)

Ability to Commute:

Portland, OR 97230 (Preferred)

Ability to Relocate:

Portland, OR 97230: Relocate before starting work (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: In person

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