We are looking for a Drain Cleaning Dispatcher / Scheduler to join our team!
Responsibilities:
Schedule & assign work orders and service requests for all customers (homeowners, property management companies, third party companies)
Ensure proper information is obtained and entered in company software for all service calls
Strategically assign service calls to technicians while making routing a top priority when scheduling
Assist technicians to obtain entry when needed
Handle incoming and outgoing phone calls & email correspondence with top notch customer service on high incoming call volume
Proofread and send out invoices after job completion
Qualifications:
Detail oriented, quick & accurate office skills
Must work well in a job share environment
Dependable, prompt
Strong analysis and critical thinking skills
Previous experience in data entry, phones and scheduling is helpful
Strong customer service
Works well in a quick paced, small office staff environment
Must pass drug screening
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person