Do you love a fast pace? Enjoy solving puzzles? This is the perfect opportunity to join a team who are dedicated to World Class Safety and Service. We are a Traffic Safety Management company looking for motivated and dedicated professionals.
If you are interested and have the following attributes, please apply online at https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=128622&clientkey=1C030A5DE52635780154B465F20ACAB6
-excellent customer service skills
-extreme attention to detail
-able to multi-task
-enjoy complex working environments and outside of the box thinking
-flexible, agile, and fantastic communicator
-ability to function professionally in high stress circumstances
-can work independently as well as in a team environment, both are regularly required
POSITION OVERVIEW
This position is responsible for performing dispatch and operations support activities, including the following responsibilities:
Exceptional time management skills
Answer multiple phone lines
Record and fill all customer work orders in a timely manner
Assign flaggers to work orders to maximize coverage and optimize cost, labor and equipment efficiencies.
Establish and maintain a positive working relationship with fellow employees.
Ensure that all signage and other equipment requirements are satisfied for each job.
Provide quality service to all customers; respond to all customer questions and complaints in a timely and
professional manner. Establish and maintain a positive working relationship with all customers.
Maintain accurate dispatch and employee attendance records
Provide management with weekly dispatch and/or other reports as required
Ensure compliance with all State, Federal, and Local safety laws, ordinances and policies
Contribute to proper and timely information flow between departments and outside the organization.
Have a comprehensive understanding of the company's overall operations and be an effective member of the
team
Maintain company records and files in a timely, accurate and organized manner.
Other duties may be assigned.