Tonkon Torp LLP, a leading full-service law firm in Portland, Oregon, is seeking a strategic and experienced Director of Information Governance to lead and continuously improve our enterprise-wide approach to information governance. This high-impact leadership role oversees and coordinates the work of our Records, Conflicts, and Docketing teams, ensuring firm-wide compliance, efficiency, and operational excellence.
This is a key leadership transition for the firm, as our current Director will be retiring at the end of the year. The onboarding process will include an intentional overlap and hands-on training period to ensure deep familiarity with our systems, policies, and team workflows—including critical tools like Elite 3E, iManage, and ProLaw. The ideal candidate will bring strong technical fluency and leadership capabilities to step into the role with confidence and continuity.
This is primarily an in-office position with flexibility for hybrid work following the initial onboarding period.
Since 1974, Tonkon Torp has provided exceptional legal counsel and business-minded solutions. Our firm values collaboration, innovation, and a commitment to excellence—for our clients and our community.
Key Responsibilities:
Provide strategic and day-to-day leadership for the Records, Conflicts, and Docketing departments, ensuring high performance, accountability, and continuous improvement
Oversee and refine firm-wide policies and procedures governing information lifecycle management, conflicts clearance, docketing compliance, and data privacy
Ensure optimal configuration and utilization of Elite 3E, iManage, and ProLaw, partnering with IT and legal teams to enhance workflows and data integrity
Act as the firm’s subject matter expert and escalation point for system issues, process questions, or cross-departmental coordination related to information governance
Implement key performance indicators (KPIs) and service-level standards for each functional area, and ensure staff training, coaching, and performance management supports those goals
Lead internal evaluations of existing processes and identify improvement opportunities through new tools, automation, or policy updates
Maintain vendor relationships and oversee outside providers of records management, docketing, or technology services
Participate in firm-wide planning and budget processes, providing guidance on technology investments and compliance-related resource needs
Stay current on legal industry trends, regulatory developments, and evolving best practices in law firm information governance
Ideal Candidate Qualifications:
Minimum 15 years of experience in information governance, records management, conflicts, or docketing, with at least 5 years in a senior leadership role
Extensive hands-on experience with Elite 3E & iManage is required—must be fluent in system administration, user support, and process optimization within these tools; experience with ProLaw and other legal technologies a plus
Strong knowledge of legal records retention, conflict-check protocols, docketing procedures, and client confidentiality standards
Proven ability to implement firm-wide policies and manage change across diverse groups
Demonstrated ability to lead high-performing teams and manage across multiple operational functions
Excellent communication, problem-solving, and project management skills
Experience managing departmental budgets and vendor relationships
Relevant certifications (IGP, CRM, CIP) strongly preferred
We offer:
Competitive salary, $110,000 to $130,000 DOE
Generous Paid Time Off policy and 10 paid holidays
Medical, dental, vision, flexible spending accounts, EAP, and more
Retirement contribution
Commuter benefits
Tuition reimbursement
Tonkon Torp offers a collegial, collaborative work environment. We are committed to building a diverse workforce and are proud to be an equal opportunity employer. If you are excited to lead and enhance a high-impact, multi-functional governance team, please submit your cover letter and resume via our online application portal.