Advanced Pain Management Center is looking for a bright, enthusiastic and bilingual (Spanish) New Patient Intake Coordinator. This person prepares incoming referrals for scheduling, enters data into the Electronic Health Record (EHR) and practice management database, verifies that patients and APMC providers are authorized for treatment, obtains referrals and authorizations, and verifies insurance. This person also prepares all upcoming visits by verifying insurance for existing patients and sending the information to scheduling when ready.
We are in a very beautiful office and have a convenient location close to public transportation.
ESSENTIAL JOB DUTIES:
Process incoming patient referrals: create patient charts; communicate with adjusters and applicant attorneys; create cases; enter authorized body parts.
Enter data and information in the desired database locations.
Maintain confidentiality regarding patients’ personal information.
Coordinate between adjusters and applicant attorneys to gain authorization for our doctors to treat patients.
Maintain the Referral Tracker system that coordinates new patient processing and scheduling. Proper analysis and verification to endure data integrity.
Completion of the required tasks within the desired deadline.
Maintain positive relationships with applicant attorneys and insurance adjusters.
Responsible for answering all calls and routing the lines to appropriate departments, included but not limited to responding to attorney, adjuster, provider, or patient questions regarding patient authorizations.
Documents changes to processes.
QUALIFICATIONS:
EDUCATION/EXPERIENCE:
High school graduate or equivalent
One year of medical clinic experience preferred
Basic Computer skills