OverviewCHI St. Anthony Hospital is a 25 bed licensed for 49 faith-based acute care level four trauma critical access hospital and healthcare campus serving the Pendleton Oregon area for more than 100 years. We are committed to the highest quality of patient care and safety; and to strengthening our community through wellness education. CHI St. Anthony Hospital is designed specifically to ensure that our physicians nurses and healthcare professionals can continue to provide extraordinary care for our patients. The 103000 square foot hospital features 4 operations rooms 11 emergency rooms 30 private patient rooms and the latest medical equipment. St. Anthony Hospital has plenty of room to grow as needed by the community and will continue to provide the safest quality of care possible. St. Anthony Hospital was also named one of the top patient experience hospitals in 2021. CHI St. Anthony is a member of CommonSpirit Health (https://www.commonspirit.org/) the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services-all recognized for quality safety and service. To learn more go to www.sahpendleton.orgResponsibilitiesJob Summary:The Supervisor Clinic Front Offices assists the Director Physician Practice with general supervision, direction, and support of the daily operations of the front office of clinics in accordance with established policies, procedures and standards. In the absence of the Manager, the supervisor has oversight of clinics front office operations.Essential Functions:
Provides workflow and support to the front office staff, assists the manager with identifying operational issues, and provides guidance for resolution.
Works with individual clinic management and medical staff, to evaluate, monitor and enforce clinic specific protocols, procedures and objectives; maintains compliance with federal/state regulations and standards.
Ensures charging/ reimbursement changes are integrated into front office of clinic operations by coordinating with the clinics front office teams.
Monitors the payroll system to help control employee time management.
Assists the Director Physician Practice to facilitate training of new hires, reoccurring training, and other training initiatives.
Participates with the clinic management in pre-employment interviews and makes recommendations regarding hiring. May also be responsible for hiring positions in area of responsibility.
Monitors utilization of staff and supplies in assigned areas, and recommends appropriate adjustments to stay within budget guidelines while constantly improving the quality of health care.
Monitors compliance with policies, implements plans and recommends revisions as needed.
Monitors and maintains licensure certification requirements for assigned staff.
Supervises day-to-day clinic front office operations in the absence of the Director Physician Practice.
Performs other duties as assigned.
QualificationsRequired Education and Experience:
High School diploma or GED
Three (3) years related experience in a clinic/physician office
Preferred Qualifications:
Current AHA BLS Certification
Coding Certification
Specialized or technical training from a college or technical school for coding, medical assistant
Pay Range$22.89 - $33.20 /hourWe are an equal opportunity/affirmative action employer.