Events & Demos Manager
Café Mam is a small, family-owned, organic, and fair-trade coffee company, and we are excited to be adding to our team! We have an immediate, full-time opening for an Events & Demos Manager.
Responsibilities include:
- Event and demo planning, prep, execution, and cleanup
- Managing staff at events and sometimes demos
- Managing money at events, including cash and credit card payments
- Networking and creating connections at events
- Managing inventory and ordering supplies
- Creating clear, concise, and coherent event and demo summaries
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions and speak knowledgeably about our company
- Communicating and coordinating with colleagues respectfully
- Ensuring customer satisfaction and providing professional customer support
- Regular out-of-town events and demos with overnights required
- Weekly meetings with Management
Requirements:
- Barista experience and general knowledge of coffee
- Ability to multi-task, prioritize and manage time effectively
- Ability to successfully manage other people
- Ability to work weekends and be out of town for up to 5 days at a time, on occasion
- Ability to work long hours
- Ability to regularly lift 40+lbs
- Strong organizational skills
- Team player
- Detail-oriented
- Good with people
- Strong, active listening skills
- Customer service-oriented
- Clean driving record
- Flexibility
- A good attitude!
Prior coffee experience is required; prior event management is a plus; experience with Microsoft Office Suite, Trello, and Slack is also encouraged. Must have a desire to work for a mission-driven company.
To apply, reply to this posting with your resume and a short cover letter telling us why you want to work at Café Mam. (Note: only applicants who submit a cover letter AND resume will be considered.)
Check out the full job description and get more information about our company on our website at www.cafemam.com/pages/employment-opportunities.
Thank you,
The Café Mam Team