We are looking for a Part-Time (30 hours/week) Cascade East Transit Station Attendant! $19.18/hour starting wage. Great opportunity to build a lasting career with a long-standing local employer. Come join COIC’s Cascades East Transit’s Hawthorne Station team and work for an organization with great benefits and steady, reliable work.
Hours/Days – Typically, 12:00pm – 7:00pm, Tuesday through Saturday.
Position based out of the Hawthorne Station in Bend
Benefits available including health, dental and vision. Earn vacation and sick time from day one. Other benefits available include employer paid retirement.
Summary of Duties:
The primary responsibility of the Station Attendant is operating the ticket counter and providing information at the Hawthorne Station. The information being provided will be for transportation services around Central Oregon with CET as well as other parts of the United States through the Greyhound service. The Station Attendant will be selling bus passes for CET as well as bus tickets for Greyhound and other intercity transportation providers; Greyhound also provides freight services that will require the Station Attendant to process incoming and outgoing freight.
The Station is open seven (7) days a week to meet the needs of the community. The Station Attendant must be courteous and professional and be able to represent COIC in a manner that will promote and maintain the positive reputation of the organization. Must be able to handle challenging situations with difficult individuals in a public location and treat lobby patrons with respect and understanding. This position requires a high level of customer service skills that will enhance our customers' experience and exceed customer expectations. The Station Attendant is responsible to process, track and properly dispose the Lost and Found items. Maintain a clean environment throughout the day within the Hawthorne Station. The Station Attendant will also do additional tasks as assigned by the Supervisor. Regular attendance with minimal unplanned absences is essential for this position. In addition, this position requires the ability to work independently and within a team environment that requires a keen attention to detail.
Essential Qualifications, Knowledge, Skills, and Abilities:
- High School Diploma or GED, plus two (2) years of similar work experience that clearly demonstrates ability to rapidly learn and perform the duties and responsibilities of the position.
- Mobility to work in a typical office setting, use standard office equipment; some walking, standing, stooping, occasional lifting up to 25 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
- Ability to effectively communicate verbally and in writing.
- Knowledge and understanding of customer service concepts.
- Ability to deal professionally with the public while maintaining a courteous demeanor at all times.
- Ability to work independently and within a team environment.
- Must maintain client and agency confidentiality.
- Must pass a criminal background and driving background check.
- Must have a valid driver's license and access to private vehicle or equivalent means of transportation.
- Ability to rapidly acquire a working knowledge of the computer systems, including but not limited to Excel, Word, Greyhound or other assigned online ticketing system, CET point of sale system, and email.
- Ability to pay attention to detail while making minimal errors.
- Must have good problem solving and analytical skills to gather and interpret data.
- Ability to complete multiple tasks with efficiency in a courteous and responsible manner, occasionally under highly stressful and/or time sensitive conditions.
- Ability to complete projects and tasks within established deadlines.
- Ability to be organized and prioritize workload.
To view this opportunity, read the full job description and/or apply for this job, visit us at https://www.coic.org/careers/. Job Title – Station Attendant.