The Pet Bather provides exceptional bathing and customer services while ensuring pet safety at all times.
DUTIES AND RESPONSIBILITIES:
Completes grooming/bathing services such as, but not limited to brushing, bathing, conditioning, deshedding, dematting, teeth cleaning, ear cleaning, anal gland expressions, and nail trims/grinding) (Training Provided, experience preferred)
-Develops long-term relationships with customers by understanding their needs and recommending retail products and grooming services that will keep their pet healthy and happy.
-Must have the ability to bathe all breeds, use correct products dependent on fur type (under lead groomers direction), and the owners’ recommendations.
-Works in an organized and hygienic manner. Keeps work area and kennels free of hair and clutter and sanitizes tools and compartments between pets.
-Interacts with management and coworkers in a manner to make sure the salon runs smoothly and meets the highest expectations of service and product quality.
-Schedules appointments with customers around their schedule to ensure a great customer service experience.
-Identifies health issues or concerns in pets, such as ear infections, skin conditions or tooth decay and informs the pet owner and lead groomer of any observations.
-Completes and maintains customer information and necessary forms as required to document accurate pet history. (computer records)
-Dries the pets while operating a high velocity dryer and/or a standing dryer as directed.
-Interacts with Manager and coworkers in a manner to make sure the salon runs smoothly and meets the highest expectations of service and product quality.
-Performs routine cleaning to maintain the grooming environment.
-Assists store team members during grooming downtime.
-Schedules appointments with customers around their schedule to ensure a great customer service experience.
Performs all other duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Training provided for the right candidate but experience preferred. Min age, 18 years.
PHYSICAL DEMANDS: While performing the duties of this job, the individual frequently moves about the store to engage with customers, their pets, and communicate with other team members. The individual constantly interacts with customers and employees to answer questions, resolve issues, and contribute to a welcoming environment. The individual frequently moves the pet from the floor to the grooming and bathing station. The individual must be comfortable when working with different pets. The individual is responsible for moving up to 50 pounds occasionally and regularly moving up to 20 pounds. The individual is responsible for operating various grooming tools including, but not limited to; scissors, trimmers, dryers, etc. The individual must be able to detect condition of the pet to provide necessary grooming in close distances. The individual must be capable of restraining, guiding, communicating, and supervising a variety of pets for the duration their visit. The individual is responsible for cleaning all areas inside the salon and will frequently position self to inspect product and assist with equipment, including near the ground. The individual frequently ascends/descends a ladder to access the grooming room. The individual must be able to detect condition of the pet to provide necessary grooming in close distances. The individual must operate a computer system to ensure that the information from past services is inputted correctly.
Job Types: Full-time, Part-time
Pay: $15.50 - $18.50 per hour (depending on experience) plus tips
Benefits:
Amazing coworkers and clients in a fun loving, pet loving environment.
Employee discount for retail items and meal discounts at a local taco truck
Grooming/bathing discount.
Potential for additional benefits as business grows.
Continuing Education is always encouraged and supported.
Flexible schedule
Tips
Bonuses