The Regional Manager will be responsible for all aspects of the business including hiring of support staff (Cleaners, Inspectors, Maintenance, etc.), organizing tasks, controlling expenses, and PNL Accountability.
Job Responsibilities:
Overseeing cleaning team and third-party vendor relationships
Overseeing upkeep and maintenance for houses
Ensure homes are prepared for guest arrival
Report any damages, missing items, etc. after guest departure
Scheduling basic repairs to interior and exterior of the homes
Create and close work orders and communicate the completion and progress of assigned work orders
Record billable items and hours to be billed to guests and/or owners for work orders
Ensure all guests and owners have an amazing experience.
Schedule maintenance vendors as needed.
Work closely with the VP of Operations to implement and maintain procedures relevant to the area to increase profitability, performance, and efficiencies
Various projects as assigned, including the expansion of other core business operations
Assist all staff with operations
Daily car travel
Qualifications - Experience & Skills
Experience recruiting and onboarding new team members
Sales and Management Experience
Strong oral and written communication skills
Roll your sleeves up to get the job done!
Prior experience in Management, Customer Service, and/or Sales
Experience in hospitality or housekeeping is a Plus
Self-starter- you know how to get things done
Exceptional organizational skills
Analytics, goal setting, and metrics don't intimidate you.
Attention to detail
Strong leader- you understand people and you ensure that you frame your decision making based on how it would impact guests, team members, and your market
Adaptable mindset, we are a growing so adapting to the needs of the business excites you!
Ability to perform strenuous physical labor e.g., cleaning, etc. lifting upwards of 20 lbs. (furniture, cleaning supplies, tools, etc.)
Positive attitude
Ability to multi-task in a fast-paced environment
Basic knowledge of audio/visual, electrical, plumbing, mechanics, home repair, and general maintenance
Proficient with Microsoft Office
Valid driver’s license with clean driving record
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Every weekend
Monday to Friday
On call
Overtime
Work Location: On the road