OverviewThe General Manager is Responsible for those client facilities and personnel under his / her supervision to ensure that the Company is providing professional and quality janitorial service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities. Employee is also responsible for ensuring that the planned profitability of responsible accounts is realized.Pay: $90,000.00/yr DOEThe pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.Benefit Information:ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)Essential Duties
Monitor and maintain staffing levels with the assistance of the local Human Resources Department.
Accommodate increased / decreased client staffing requests.
Foster deep and meaningful relationships with our client representatives. Visit our clients frequently to discuss outstanding issues, concerns, and opportunities.
Inspire and motivate others to do well.
Ensure we meet financial targets through effective scheduling and time management.
Work closely with our human resources team to recruit and retain the most customer service driven workforce in the business.
Deliver world class training programs that ensure team members remain attentive to the client’s needs.
Work closely with our Safety/Quality team to execute a vigorous metric-based safety, quality, and security program.
Manage daily schedules.
Maintain communication with Shift Managers/Supervisors to maintain optimum staffing levels.
Effectively coach, counsel, and discipline employees.
Work with Safety Quality Manager to ensure the safety and security of the operation.
Set positive, professional example for workforce.
Establish and maintain effective communication and working relationships with co-workers, supervisors, managers, frontline team member, etc.
Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Perform other duties as assigned.
Job duties may be modified at any time.
Supervisory Responsibilities:
Sr Operations Manager. Field Operations Managers, Supervisors, Field Employees
MINIMUM REQUIREMENTS
College degree or similar work experience required.
Five (5) years demonstrated customer focused experience.
Five (5) or more years of management experience.
Three (3) or more years of budgeting, expense control and scheduling experience.
Excellent communication and leadership skills.
Experience in industrial cleaning and aviation preferred
Must meet all requirements to receive required airport SIDA badge, including successful completion of a background check.
Individual must also provide driver’s license information so that the Company may conduct a motor vehicle history check.
Preferred Qualifications:
Proven ability to manage groups of 10-100
Leadership personality, client facing
Ability to work flexible hours to monitor and manage various shifts
Strong decision -making capabilities
Ability to motivate and lead people and hold employees accountable
Above-average communication, collaboration, and delegation skills
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.Must meet all the requirements to receive required airport security badge and US Customs and Border Patrol clearance, including a successful completion of a background check and 10-year work history.REQNUMBER: 101438All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.