Qualifications
3+ years' experience in the landscape industry in an account management or similar capacity
Strong organization and conflict management abilities
Capacity to make critical judgments, solve problems and demonstrate careful attention to detail
Responsibilities
Achieve revenue, profitability, and contract renewal goals
Build relationships with clients and ensure client satisfaction
Present recommendations for property improvements, proper horticulture procedures, and quality service within budget
Job description
Pitzer's Lawn Management is seeking a highly motivated, experienced, and client-focused professional to join our growing business as an Account Manager.
As an Account Manager, you’ll:
Achieve revenue, profitability, and contract renewal goals.
Build relationships with clients and ensure client satisfaction.
Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
Manage all customer communication with proper urgency.
Proactively promote and sell any possible landscape enhancements to existing customers.
Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
Lead in the resolution of customer problems or concerns.
Ensure renewals of each current account within the customer portfolio.
Manage installation crews for projects sold
If this sounds exciting to you, we are seeking a leader with these qualifications:
3+ years' experience in the landscape industry in an account management or similar capacity
Strong organization and conflict management abilities
Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
Experience managing sales and estimation processes (job costing, proposals, etc.)
Exceptional interpersonal communication and relationship building skills.
A Winning Attitude!