Vacancy caducado!
- Collaborate with leadership to identify potential process improvement projects in order to support Operational Excellence in the overall companys strategic direction.
- Leads departments in the creation, monitoring, measurement and analysis of standardized processes.
- Assist in the creation of Performance Metrics, reporting and improvement targets for all business and Operation groups.
- Determines critical business metrics and works with analytical team to build dashboards, scorecards, and other metric systems.
- Drive culture change to instill focus on fact-based management practices, the use of Lean Six Sigma and other problem solving methodologies.
- Demonstrated quantified results derived from Lean Six Sigma efforts within a large-scale organization is required.
- Continuously improve organizational capabilities to achieve process quality as part of project execution.
- Support project teams in process quality activities by educating, coaching and mentoring others on Performance and Process Improvement philosophy, tools and application.
- Oversees and directs multiple project teams, and coordinates activities between business functions to ensure project support and implementation.
- Tracks project Performance and initiates actions to address barriers and delays.
- Collects, validates, and analyzes data required to understand problem root causes, or key drivers of required business results.
- Uses innovative problem solving and critical thinking approaches to define solutions.
- Develops and maintains trusted and respected peer relationships with executive stakeholders.
- Leads ad-hoc, team based problem solving sessions using Kaizen, and similar tools.
- Addresses difficult and sensitive process and business issues with executive stakeholders in a manner that results in successful resolutions and strengthened relationships.
- Acts in an advisory capacity to executive management on Performance Excellence including development of relevant business objectives, metrics and tactics.
- Communicates opportunities that enable business units to thrive and achieve evolution the enterprises mission and vision.
- Identifies and prioritizes impactful process / project selection with business leaders.
- Serves as a coach, expert, mentor, trainer, and technical leader in support of Performance Excellence using Performance and Process Improvement methodologies, tools and techniques.
- Builds relationships within business unit and across the enterprise to enable cooperative achievement of common goals while driving improved process maturity.
- May manage a team of Performance and Process Improvement professionals and lead Process Improvement projects to deliver significant, measurable business results.
- Works to optimize the Performance of managed resources relative to the objectives by directing work assignments and providing guidance and training.
- There will be moderate travel involved involving Memphis Tennessee,
- Mentor employees.
- Adhere to all company policies and procedures.
- Compliance with information systems security is everyones responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
- BS/BA in BS Business/Technical Engineering Degree discipline (Masters degree preferred in some area) OR an equivalent combination of education and work related experience
- 7+ years of experience in management, experience in leading resources to enhance business Performance and Operational Excellence by designing and implementing business solutions.
- Certifications or relevant training in any of the following areas: Lean Six Sigma (Black Belt or higher), Business Process Management, Quality Management or Quality Engineering.
- Strong experience based in business intelligence, analytics, and Key Process Indicators and Operational measurement initiatives to drive improvement.
- Track record of successful cross functional project management & deployment leadership experience in relevant environment/organization.
- SharePoint experience is a plus