A hotel housekeeper cleans and maintains guest rooms, bathrooms, and public areas. They also ensure that the hotel meets cleanliness and hygiene standards.
Responsibilities
Cleanliness: Sweep, dust, vacuum, mop, and replace bedding
Supplies: Replenish towels, toiletries, and linens
Laundry: Wash linens, towels, and other cleaning equipment
Maintenance: Report maintenance issues and damages
Safety: Follow health and safety regulations
Guest requests: Respond to guest requests and inquiries
Inventory: Maintain an inventory of supplies and check it regularly
Policies: Follow hotel policies and departmental procedures
Equipment: Maintain cleaning equipment and supplies
Teamwork: Assist other departments when needed
Housekeeping is important because it can impact a hotel's brand, reputation, occupancy, and revenue.