Medical Office Front Desk / Administrative Assistant
We are seeking a friendly, detail-oriented, and highly organized Front Desk / Administrative Assistant to join our medical office team. This position plays a key role in creating a positive patient experience while ensuring smooth daily operations for multiple providers.
Key Responsibilities:
Provide exceptional customer service to patients in person and over the phone
Take vitals and prepare patient charts for the doctor
Collect and verify patient demographics and insurance information
Manage phone calls and schedule appointments
Review financial requirements with patients, collect copays, and process outstanding balances
Keep schedules organized and flowing for multiple providers
Maintain a clean and welcoming reception area
Multitask and assist doctors with various daily needs
Complete administrative duties including filing, updating treatment plans, and tracking payments
Qualifications:
Prior experience in a medical office setting preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Detail-oriented with excellent organizational skills
Proficient with scheduling systems and basic computer skills
Why Join Us?
Supportive and professional team environment
Opportunities for growth and skill development
The chance to make a difference in patients’ healthcare experience