We are seeking to expand our team with a talented and experienced marketing leader who will help define, execute, and optimize our new merchandising and art program including strategy, associated fixtures, and creative application.As a Marketing Strategy Lead within Consumer Bank Marketing, you will be part of our high-profile branch transformation initiative, which is essential to helping us maintain strong quality control in our branches as we continue to scale our new merchandising strategy, art program and fixtures. You will be working with our agency and other partners in real estate, campaign management and the branches, this role will be part of a multidisciplinary team to ensure we deliver best-in-class customer experiences.Job responsibilities
Oversee branch merchandising fixture placement and optimization, ensuring adherence to documented standards and evolving standards as necessary
Review and optimize floor plans for merchandising and art
Work with agency to identify themes/issues they find in post-installation merchandising to ensure it complies with approved floor plans
Work with the agency to ensure creative is appropriately installed and that branch managed content meets our creative and controls standards
Oversee agency's on-site coaching with branch staff to help them better execute merchandising, particularly for branch managed content
Document and evolve floor plan standards for each branch type
Execute and evolve new branch artwork strategy
Manage cost and resources effectively, identifying better ways of executing efficiently and eliminating unnecessary bureaucracy
Promote a strong controls environment to evaluate, manage to our current controls and procedures; develop preventative processes to strengthen our framework
Prepare for and present strategy and program performance to senior leadership
Travel occasionally to conduct on-site branch visits
Required qualifications, capabilities, and skills
4-year degree in Marketing, Retail or Business Management
7+ years of marketing experience, including either working at or with external marketing agencies or as part of a retail organization
Develops strong partnerships; leads through collaboration; recognized as a team player
Proven ability to take initiative, influence others, and achieve results
Experienced in marketing strategy and campaign program management
Strong analytical, problem solving and planning skills
Excels at managing multiple initiatives simultaneously within tight deadlines
Excellent written and verbal presentation skills - especially for C-suite audiences
Highly proficient in Microsoft Excel and PowerPoint
Preferred qualifications, capabilities, and skills
Highly curious and never settles for good enough - experienced in developing and executing test and learn plans
Experienced in delivering end-to-end customer experience to ensure excellence throughout
Faces facts, acts on issues quickly, removing roadblocks, eliminating unnecessary bureaucracy and learning from mistakes
Demonstrates effective management of details and financials
Understands and applies proactive risk mitigation, manages through issues and escalates appropriately
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans