Data Entry Customer Service

Job DescriptionWe are seeking a detail-oriented and customer-focused Data Entry Customer Service Representative to join our team in Columbus, OH. This position plays a crucial role in maintaining accurate records and supporting customer inquiries with clarity and efficiency.ResponsibilitiesAccurately enter and update customer information into internal databases and systemsRespond to customer inquiries via phone and email in a timely and professional mannerVerify data accuracy and maintain data integrityCollaborate with team members to resolve customer issues efficientlyMaintain organized records and follow internal documentation proceduresIdentify and report recurring customer issues to managementEnsure all customer service activities align with company policies