customer support/account rep.
columbus , ohio
posted 3 days ago
job detailssummary
$19.16 - $19.17 per hour
temporary
bachelor degree
category management occupations
referenceAB4636607
job detailsAre you a problem-solver with a passion for delivering exceptional service? We're looking for Field Facing Service Professionals to join our team! In this role, you'll handle inbound calls, manage escalations, and resolve financial advisor compensation inquiries with accuracy and efficiency. If you thrive in a fast-paced environment, excel at meeting performance goals, and are ready to make a real impact, this opportunity is for you!salary: $19.16 - $19.17 per hourshift: Firstwork hours: 6 AM - 10 PMeducation: BachelorsResponsibilities
Field Facing Service Professionals will handle incoming phone calls, if needed escalations and resolve concerns regarding various compensation inquiries for client's accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include client's Financial Advisor Compensation or financial related inquiries.
The essential functions of this role include:
working weekends
Skills
Call Center Support
Customer support
Patient Support
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.NWnoah williams
noah.williams@randstadusa.com