Customer Support Assistant

Job DescriptionProperty Soar is seeking a detail-oriented and customer-focused Customer Support Assistant to join our team in Columbus, OH. In this role, you will assist clients with inquiries, provide support for property-related matters, and ensure a seamless customer experience. The ideal candidate has strong communication skills and the ability to handle multiple tasks efficiently.ResponsibilitiesRespond to customer inquiries via phone and email in a professional and timely mannerAssist clients with property-related concerns and provide accurate informationMaintain and update customer records in the company databaseCoordinate with internal departments to resolve customer issuesEnsure a high level of customer satisfaction by addressing concerns effectivelyProcess customer requests and documentation as neededSupport administrative tasks related to customer service operations