Customer Service Representative

Job DescriptionWe are currently seeking a Customer Service Representative to join our Columbus, OH team. This role is ideal for someone who is enthusiastic, organized, and focused on delivering high-quality service. You will be the first point of contact for our clients and will play a key role in maintaining our reputation for excellence.ResponsibilitiesRespond to client inquiries via phone, email, and in-person in a timely and professional mannerResolve customer issues efficiently while maintaining a positive attitudeMaintain accurate records of client communications and service transactionsAssist with scheduling property visits and providing information about servicesFollow up with clients to ensure their needs are met and expectations exceededCollaborate with internal departments to ensure a smooth client experience