Client Service Associate

Job DescriptionWe are seeking a detail-oriented and client-focused Client Service Associate to join our team. In this role, you will be the first point of contact for our clients, ensuring they receive outstanding service and support. You will collaborate with internal departments to deliver timely, efficient, and accurate solutions tailored to client needs.ResponsibilitiesServe as the primary liaison between clients and internal teamsRespond promptly and professionally to client inquiries via phone and emailMaintain and update client records and documentationSupport onboarding processes for new clientsMonitor and manage client requests through resolutionIdentify opportunities for improving client satisfaction and service deliveryAssist with scheduling and coordination of meetings or service reviewsPrepare reports and summaries for account managers and leadership