Job Description
Sharpcontra is seeking a highly motivated and client-focused Client Relationship Manager to join our growing team. In this role, you will be responsible for maintaining and expanding relationships with assigned clients, ensuring their needs are met and exceeded. You will serve as a trusted advisor, helping clients navigate our solutions and aligning them with their business goals.ResponsibilitiesServe as the primary point of contact for a portfolio of clientsDevelop long-term relationships by understanding client objectives and providing tailored solutionsCoordinate with internal teams to ensure timely and successful delivery of servicesIdentify opportunities to grow accounts through upselling or cross-sellingHandle client inquiries and resolve issues efficiently and professionallyMonitor account performance and prepare regular client reportsGather feedback and provide insights to improve client satisfaction